Shipping & Delivery Policy

1. Order Processing

  • Orders are processed within 1–3 business days after confirmation
  • Orders are not processed on Sundays or public holidays

2. Shipping Time

  • Delivery typically takes 5–10 business days depending on your location
  • Remote areas may take longer

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout
  • Free shipping may be offered during promotions

4. Order Tracking

Once your order is shipped, you will receive tracking details via email or SMS.

5. Delays

While we aim for timely delivery, delays may occur due to:

  • Weather conditions
  • Courier issues
  • High demand periods

We appreciate your patience in such cases.

6. Incorrect Address

Please ensure your shipping details are accurate.

We are not responsible for delivery issues caused by incorrect or incomplete addresses.

7. Damaged or Lost Items

If your order arrives damaged or is lost in transit:

We will assist you with replacement or resolution.

8. Contact Us

For shipping-related queries:
📧 vitivastu@gmail.com

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